Practical Tools for Effective Leadership

Course Description

At the end of this online training seminar, you will learn to:

  • Evaluate Techniques for Coaching, Counselling & Mentoring
  • How to develop and communicate a compelling strategic vision?
  • Utilise Motivational Coaching Techniques in the Workplace
  • Develop Practical Counselling Skills to Use with Staff
  • Communicate More Effectively at All Levels
  • Comprehend the Concepts and Appropriate Methodology of Mentoring

Who Should Attend?

  • Human Resources Managers
  • Admin Managers
  • Senior Managers
  • Directors
  • Admin Officers
  • Others who perform related functions

Education introduction

Day One: Practical Motivational Coaching Skills

  • Distinguishing between Coaching, Mentoring, and Counselling
  • Key Coaching Skills (Diagnostic, Techniques, Qualities, Model)
  • Active Listening
  • Questioning Techniques
  • Motivational Coaching Skills for Leaders
  • Coaching Others

Day Two: The Essential Skills of Communication and Motivation

  • Understanding Your Personal Communication Style
  • Language –Verbal and Non-verbal (body language)
  • Emotional Intelligence – An Introduction
  • Giving Effective Feedback with Emotional Intelligence (EI)
  • Understanding Human Motivation
  • Motivating Others to Achieve

Day Three: Mentoring Others in the Workplace

  • Coaching & Mentoring– The Differences
  • Mentorship Programs
  • Mentoring Relationships – Formal and Informal
  • Most Commonly Used Techniques by Mentors
  • Practical Career Planning
  • Mentoring Younger Staff – Millennial’s

Day Four: Practical Skills for Workplace Counseling

  • Workplace Mental Health
  • The SOLER Model for Improved Communication
  • Developing Your Listening Skills
  • Questioning Skills
  • Limits of Counselling – Duty of Care Issues
  • Employee Assistance Programming (EAP)

Day Five: Career Coaching and Coaching Yourself

  • Understanding Your Career Journey
  • A Personal Career SWOT Analysis
  • Setting Career Goals
  • What type of Learning & Development suits you?
  • Becoming Your Own Coach
  • Personal Action Planning