Managing and Administering Supervisory Functions

Course Description

This workshop is for people to effectively develop their Supervisory Management skills. The course clearly defines the role of a supervisor, and also the most common difficulties a Supervisor will face in the workplace.

Who Should Attend?

  • HR Directors
  • Managers
  • Supervisors
  • Admin and Personnel Managers
  • Team Leaders
  • Departmental Heads
  • Those who perform related functions in the Public and Private sectors.

Education introduction

Day One: Supervisory Management

  • Defining Supervisory Management
  • Leadership
  • Motivation

Day Two: Supervisory functions

  • Planning & Goal Setting
  • Time Management
  • Effective Delegation

Day Three: Motivating Employees

  • Motivating ourselves and others
  • Theories of motivation
  • Removing blocks to motivation
  • Motivation for excellent performance
  • The art of giving and receiving criticism

Day Four: Communication Skills

  • Basic Communication
  • Using Effective Questions – How To Ask Questions That Get the Answers You Really Need
  • Behavioural Styles
  • Reviewing Performance