ISO 9001 Certification is not just suitable for large
organizations but also for small businesses. Your
organization will benefit from adopting an efficient Quality
Management System by saving time and cost, improving
efficiency and customer relationships.
Organizations that have adopted the principles of ISO 9001 often realize considerable improvements in their day-to-day operations, with business gains.
This five-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001:2015 and ensure that the organization is competent in maintaining its quality management system. The Lead Auditor training will equip participants with the skills and ability to perform audits by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.