Chartered Professional Manager [CPM]

Course Description

Nothing is more heartbreaking than seeing smart, hardworking, and well-meaning managers fail. But in today’s ever-changing and competitive work environment, it happens all too often. Success is most difficult for middle managers, because their role is more complicated and challenging than the roles of either frontline supervisors or senior executives. Even so, middle managers can experience peak performance with the right guidance, development, and support. To do so, they need to learn the craft of middle management and overcome several challenges that can wreck their capacity to perform.

The High-Impact Middle Management System is a very important contribution to the study of organizational effectiveness because it focuses on the people who are the key to any organization’s performance— the people in the middle. These are the people whose efforts determine the success of any endeavor. Leaders can design wonderful strategies, but the success of the organization resides in the understanding & execution of those strategies. The people in the middle are the ones who make it work. This is the group who run the business, ensure the performance of the People & the Organization.

Target participants:

  • Function Head
  • Entrepreneur of SMEs
  • Branch Manager/ Unit Manager/ Departmental Manager
  • Anyone who has responsible for leading people
  • Those who are responsible for strategic planning and execution
  • Anyone interested in or responsible for succession planning and leadership Development
  • Anyone who is involved in Consultancy for HR, Organization Development
  • Anyone who is leading other functional department

Education introduction

Competency Framework:

This certification program has been designed based on Middle Management Competency Framework. The 7 Pillars of this Framework are:

  • Personal & Inter-personal Competency
  • Functional Competency
  • Managerial Competency
  • Financial Competency
  • Organization Development Competency
  • Corporate Leadership Competency
  • Business Management Competency


  • Module-1: Self Mastery: Source of SUCCESS POWER
  • Module-2: Interpersonal Skill for Organizational Excellence
  • Module-3: Manager: A Powerful Force for Executing Results
  • Module 4: Managerial Competencies [MC] for 21st Century
  • Module-5: Managerial Role in Day-to-Day Execution
  • Module-6: Performance Leadership: Ensuring That Team Members Excel in Execution
  • Module-7: Communication that Matters for Manager
  • Module-8: 7 Power Strategy for effective Managers
  • Module-9: Delegation & its Recipe
  • Module-10: Organization Development: Concept, Competencies & Practice
  • Module-11: Corporate Leadership & Its Application
  • Module-12: Business Planning & Strategy
  • Module-13: Business Management
  • Module-14: Financial Intelligence
  • Module-15: Operational Excellence & Manager’s Role

Assessment Areas:

  • Clarity about Concept: Clear understanding about Middle Management Role & Its Competencies
  • Understanding Method/ Process: Different method and process of activity for every Middle Manager
  • Capability to implement the learning: Capacity to apply the learning regarding Middle Management’s Role in the organization
  • Capability to transfer the learning: To make other people understand about Middle management capacity and Role
  • Capability to analyze the challenges & overcome those: Analyze and overcome the challenges for implementing Middle Management Role in the organization

Pre course Activity:

  • Self Assessment
  • Self study of article and materials to clear the concept

Course Activity:

  • Duration : 4 Months
  • Total Qualification Time [TQT] : 120 hours
  • Method : Fully Online/ Class Room Workshop + Online Activity-Assessment
  • Learning Tools : Self-Paced Material, Exercise, Case Analysis, Assignment etc
  • Post Course Activity: Exam, Assignment, Awareness Presentation, Application Action Plan

Assessment Method:

  • Post Course Examination
  • Post Course Assignment & Presentation